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Important Notice!!!

COVID-19 Updates

 Please see the Simcoe Muskoka District Health units website for information and updates on the Corona Virus (COVID-19)coronavirus barrie

Dear Barrie Community Health Centre Community,

We would like to provide an important update regarding our current COVID-19 strategy. Our top priority is the health and wellbeing of our clients, staff and community members. Below is a list of precautionary measures being taken by our clinic:

Alternate Assessment Centre

The COVID-19 alternate assessment centre is being held in one portion of the Community Health Centre. If you do need to come to the BCHC for an appointment you will enter through the front door, where you will be greeted by members of the BCHC team. The patients for the alternate assessment centre will be entering through the community room door.

Hours of operation are Monday through Sunday 8am - 8pm.

BCHC Group Programs

  • The BCHC has postponed all in-person group programs and workshops until further notice.

BCHC Services Available

  • Social Work – All one-on-one social work counselling appointments will be conducted via phone. Same day appointments are also being provided. To access services, ask your family physician or nurse
  • practitioner to send a counselling referral on your behalf or call reception at 705-734-9690
  • Physiotherapy – All physiotherapy appointments have been cancelled at this time and wellness checks will be completed by phone from the Physiotherapists as needed
  • Dietitian – All appointments will be conducted via phone or video conferencing.
  • Diabetes– All appointments will be conducted via phone or in person if requested by the patient. All patients will be actively screened for COVID-19.
  • Virtual Visits-Some appointments are being made available through e-visits or OTN via the desktop computer. In person OTN visits are temporarily not being scheduled.

Primary Care Appointments

  • If you need to book an appointment with your Physician, Nurse Practitioner or the clinic Nurse, all bookings must be done over the phone. The BCHC will not be open to walk-ins seeking an appointment, as we will be doing active screening prior to each appointment.
  • Your request for an appointment will be triaged to determine if the appointment can be handled over the phone, using video technology or if an in-person, face-to-face visit is required.
  • If you are scheduled for an in-person appointment, you will be screened for COVID-19 at the time of booking and again on-site at the point of entry for your appointment.
  • If you have an appointment scheduled at the BCHC and develop COVID-19 symptoms prior to the day of your appointment, please DO NOT COME TO THE BCHC and call the clinic at 705-734-9690 to inform reception of the change in your health.

Self-Assessment Screening Tool

If you think you have COVID-19 symptoms or have been in close contact with someone who has it, please use this self-assessment to help determine if you need to seek further care.

COVID-19 Self-Assessment Tool

We know this is a stressful time, but we are here to provide care and support to you and your family. Please visit our website at www.bchc.ca for regular updates. Together, we will get through this! Stay healthy and safe!

Sincerely, The Barrie Community Health Centre team
Christine Colcy


The Barrie Community Health Centre (BCHC) expects its employees, volunteers, students, contractors, consultants and board members to demonstrate ethical, responsible, respectful and lawful conduct.  All employees, volunteers, students, contractors and consultants are expected to conduct business related to BCHC in an environment free from discrimination and harassment.


Everyone working for, or representing Barrie Community Health Centre will conform to the legislation set forth in the Canadian Human Rights Act (federal) and the Ontario Human Rights Code (provincial) and to BCHC Policies.

Everyone working for, or representing BCHC shall:

  • Support the organization’s objectives, vision and mission;
  • Comply with the governing policies and by-laws;
  • Abide by the distinction of authority between the board and BCHC staff;
  • Facilitate an atmosphere of mutual respect, free of harassment and discrimination for staff, volunteers, students, contractors, clients, consultants and board members;
  • Express a dissenting opinion in a constructive manner;
  • Work in collegial manner that emphasizes consensus;
  • Declare a Conflict of Interest, when applicable

Harassment is defined as behaviour, conduct, or gesture directed toward an individual or group of individuals which is insulting, intimidating, humiliating, malicious, degrading or offensive. Discrimination, as defined by the Supreme Court of Canada, is intentional or unintentional differential treatment of specific individuals or groups, for which there is no bona fide or reasonable justification.

Harassment and/or discrimination in relation to any of the prohibited grounds outlined in the Ontario Human Rights Code will not be tolerated. Prohibited grounds include race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, agei, record of offenses, marital status, family status or disability.


Anyone who is uncertain of the interpretation of any of these guidelines shall seek clarification from the Executive Director.

Any misconduct, discrimination or harassment must be dealt with firmly and swiftly. A concern of non-compliance with this policy may be brought in writing to the attention of the Executive Director.
Where the person(s) alleged to be in violation of this policy is/are not satisfied with the outcome, they may, within 15 (fifteen) working days of being informed of the decision, request in writing a review by a committee of the Board of Directors.

Related Policies and/or Legislation

  • Personnel Manual Appendix 16 Employee Conflict of Interest 
  • G102    Board of Directors’ Code of Conduct Policy #2 Conflict of Interest
  • G104    Anti-Discrimination Statement of Beliefs Policy
  • G104.1 Multiculturalism/Anti-Oppression/Discrimination Policy
  • G104.2 Harassment, Sexual Harassment & Discrimination Policy
  • A113    Confidentiality Principles
  • A113.1 Guidelines for BCHC Board & Staff, Volunteers & other Workers Concerning Confidentiality Situations
  • A113.2 Confidentiality Statement
  • BCHC Code of Conduct for Members (Members’ Handbook)
  • Canadian Human Rights Act
  • Ontario Human Rights Code

The BCHC would like to acknowledge this policy was created by Seaway Valley Community Health Centre (SVCHC) and adapted with their permission June 2011.

Approval Date: August 17, 2011
Approved by: BCHC Board

i. Provided legal obligations of minimum age for Board Members are fulfilled.

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